At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing! We are seeking a Senior CICS Systems Programmer to join our team. You will configure and maintain CICS systems across multiple environments, ensuring the seamless functioning of mission-critical applications. Your role includes customizing and supporting IBM and ISV software, utilizing tools like CPSM and Omegamon. You'll provide 24/7 support for CICS-dependent applications, analyzing logs and collaborating with technical teams for quick issue resolution.

Work Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities

Configure and maintain CICS system software and make configuration changes across hundreds of CICS regions in production, test, and Q/A environments.
Customize and maintain IBM and ISV software products running within or related to the CICS operating environment, including monitoring and support products like CPSM, Omegamon, CICS exit code, and productivity tools.
Provide real-time and 7x24 problem determination support for all business applications dependent on CICS environments. Analyze traces, dumps, traps, and logs, collaborating with IBM, ISV technical support, and application development groups to resolve issues promptly.
Apply performance management tools and techniques to ensure optimal response times in high-volume transaction applications, monitoring and maintaining efficient use of all system resources to control costs.
Effectively utilize change, incident, and problem management tools in accordance with data center standards and practices, actively participating in related meetings.

Qualifications

8+ years of experience in supporting CICS environments within the insurance or mutual fund industry.
Proficiency in programming languages such as Assembler and Rexx is a plus
Strong analytical skills for performance analysis and real-time problem determination in critical business environments.
Expertise in using performance management tools and techniques to optimize system resources.
Excellent communication skills, with the ability to provide technical guidance and collaborate with development teams.
Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience

The salary range for this position is between $140,000 - $160,000.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Bonus Eligibility:Bonus Eligible

Benefits Information:Please visit for more information on our comprehensive benefit offerings

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click to view the EEOC "Know Your Rights" poster.

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to.

Sr. CICS Systems Programmer (REMOTE)

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