Overview

Employer Industry: Technology Solutions and Cloud Services

Why consider this job opportunity

Opportunity for career advancement and growth within the organization

Work remotely with flexibility based on work persona classification

Collaborative and innovative work environment focused on AI-enhanced technology

Chance to work on cutting-edge projects in cloud Observability tools

Engage in mentoring and knowledge-sharing with peers and junior engineers

What to Expect (Job Responsibilities)

Develop high-quality, scalable, and reusable code using AI-assisted tools

Collaborate with product owners to gather requirements and translate them into technical solutions

Drive the full software development lifecycle, from prototyping to deployment

Design and implement AI-native Observability products and features

Mentor peers and junior engineers through code reviews and technical discussions

What is Required (Qualifications)

5+ years of software development experience, or 3 years with a Master’s degree, or equivalent work experience

Strong knowledge of JavaScript, AJAX, JSON, HTML, XML, CSS, REST, and associated frameworks

Proven experience designing and delivering AI-powered user experiences

Excellent troubleshooting, debugging, and performance optimization skills

Strong collaboration and stakeholder communication skills

How to Stand Out (Preferred Qualifications)

Experience integrating AI into work processes, decision-making, or problem-solving

Hands-on expertise with AI orchestration frameworks and building workflows for multi-agent systems

Development experience on the ServiceNow Platform

Knowledge of CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments

Familiarity with query languages such as SQL and Prometheus Query Language

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ServiceNow is hiring: Senior Software Engineer - UI in Idaho City