QA Lead/Manager

Program-Level QA Leadership&

• Own and champion the overall QA strategy for the program, including manual and&

automated testing approaches.&

• Ensure QA activities across all workstreams are consistent, comprehensive, and aligned to&

program objectives.&

• Act as the central point of accountability for program-level quality outcomes.&
• Coach and guide workstream leads, QA analysts, and QA engineers to improve test&

coverage, automation effectiveness, and overall quality.&

QA Strategy, Planning, and Governance&

• Define and maintain the program-level QA strategy, test approach, and quality standards,&

including automation guidance.&

• Establish QA governance, entry/exit criteria, and quality gates across test phases.&
• Develop and manage QA plans, schedules, and dependencies across workstreams.&
• Drive adoption of standardized QA templates, frameworks, and best practices.&

Automated Testing Enablement&

• Define the overall automated testing strategy, including regression, smoke, and&

integration testing.&

• Align automation frameworks, tooling, and execution standards across workstreams.&
• Oversee automation coverage, execution results, and maintenance approach.&
• Ensure automated tests are integrated into CI/CD or scheduled execution where&

applicable.&

Cross-Workstream Test Phases&

• Plan and lead End-to-End (E2E) Testing, User Acceptance Testing (UAT), automated&

regression testing, performance testing, and operational readiness activities.&

• Coordinate with workstream leads on scope, data, environments, automation coverage,&

and resources.&

• Ensure test scenarios reflect real-world business processes and integrations.&

Defect Management and Quality Metrics&

• Define and manage the defect reporting, triage, and resolution process.&
• Ensure consistent defect logging, prioritization, and lifecycle management.&
• Track and report QA KPIs including defect trends, automation coverage, execution results,&

and quality risks.&

Tools and Stakeholder Coordination&

• Drive effective use of JIRA, Zephyr, Excel, and related QA tools.&
• Standardize dashboards and reporting for program-wide visibility.&
• Communicate QA status, risks, and recommendations to leadership and stakeholders.&

Required Qualifications&

• 10+ years of experience in Quality Assurance, Test Management, or QA leadership roles.&
• Proven experience leading QA at a program or portfolio level across multiple&

workstreams.&

• Strong experience with automated testing strategies and frameworks.&
• Hands-on experience planning and executing E2E testing and UAT.&
• Proficiency with JIRA, Zephyr, Excel, and similar tools.&
• Excellent communication and stakeholder management skills.&

Preferred Qualifications&

• Experience supporting large enterprise transformation or ERP programs.&
• Experience working in complex, multi-system integration environments.&
• Familiarity with CI/CD pipelines and test automation integration.&
• ISTQB, CSTE, or similar QA certification.