Operations Analyst and Software Tester

Join our dynamic team as an Operations Analyst and Software Tester, where your attention to detail and collaborative spirit will play a crucial role in supporting multiple software projects. In this position, you'll engage with a range of stakeholders to ensure that our software deliveries are reliable, technically sound, and aligned with user needs.

Key Responsibilities

• Engage with stakeholders to gather and validate user requirements, provide updates, and clarify needs throughout project phases.
• Communicate product status, testing results, and process changes clearly and concisely to ensure alignment.
• Analyze system design and operational requirements to ensure full traceability across functional and integration testing.
• Contribute to the preparation and improvement of technical documentation, including Software Design Descriptions (SDD) and Cybersecurity Implementation Plans (CSIP).
• Incorporate feedback from stakeholders in documentation changes to maintain relevance and accuracy.
• Develop and maintain comprehensive test plans and reports, ensuring adherence to established documentation standards.
• Lead User Acceptance Testing (UAT), coordinating user participation and reporting on results to all teams involved.
• Ensure timely delivery and compliance with project schedules while incorporating stakeholder feedback effectively.
• Support regular updates to team documentation and Standard Operating Procedures (SOPs), reflecting current practices.
• Document outcomes and action items from stakeholder meetings to foster alignment across functions.
• Track changes and risks associated with project deliverables, ensuring transparent communication.
• Identify opportunities for process optimization, enhancing quality and efficiency in operations.
• Advance the creation and maintenance of an automated testing suite to improve test efficiency and reliability.

Qualifications

• Secret Security Clearance required.
• Bachelor's degree in computer science, information systems, engineering, or a related field.
• A minimum of 2 years of experience in software/system testing or operations analysis, ideally with DoD or critical enterprise systems.
• Experience in interpreting requirements to create test cases and workflows.
• Hands-on manual and automated testing experience, including test planning and reporting.
• Familiarity with technical documentation practices within DoD or federal contexts.
• Understanding of data management concepts or aviation reliability is preferred.
• Strong communication, organizational, and analytical skills; able to present findings to diverse audiences.
• Experience facilitating UAT and engaging stakeholders is a plus.
• Knowledge of Agile methodologies and test management tools is advantageous.
• Proficient in Microsoft Office Suite for report and presentation preparation.

Application Deadline: 6/15/2026

Career Level: T02ASE

Funding Level: Firm-funded

The anticipated salary for this position ranges from $80,000 to $118,000 USD, reflective of our commitment to offering competitive compensation and benefits that promote professional growth.

SMX® values diversity and is proud to be an Equal Opportunity Employer.

Note: Selected applicants may be subject to background verification.

SMX does not sponsor any new applicants for work authorization or immigration support for this position.