Care Coordination Lead, Full-Time Days

Position Summary

Facility: South Lake Hospital

Location: Clermont, FL

Status: Full-Time

Department: Care Management

Schedule: Days

Title: Care Coordination Lead

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you."

Orlando Health South Lake Hospital is a comprehensive medical and surgical acute care facility serving the residents of Lake County as a trusted member of the community for over 75 years. Conveniently located in Clermont, the hospital’s dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering expert and compassionate care. Our efforts have earned us recognition as a national leader.

Click Here to Learn About: South Lake Hospital

Orlando Health - Benefits & Perks

Competitive Pay

• Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start Day One)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

• South Lake Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

A Care Coordination Lead collaborates with the assigned care coordination team to include clinical support, guidance, and educational direction while also identifying patients most likely to benefit from care coordination services to include assessing patients’ risk factors, the need for care coordination, clinical utilization management, and preventative care services.

Responsibilities

Essential Functions

• Takes the lead in ensuring the continuity and consistency of care across the continuum (inpatient, emergency,

and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation

comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient).

• Develops an effective working relationship with the Licensed Mental Health Counselors/ Social Workers and the

UR nurses to engage the patient/family to collaborate, advocate and problem solve, and to support and

enhance their functional ability while ensuring an appropriate and timely discharge plan.

• Assists in collaboration with the assigned team to identify patients most likely to benefit from care coordination

services to include assessing the patient's risk factors and needs for care coordination, clinical utilization

management services, and preventative services.

• Serves as mentor to care coordination team through guidance, education, and motivation.
• Daily monitoring of team performance and progress towards discharge plans and/ or need to alter discharge

plan due to change in patient condition / family needs, with a priority placed on those patients at highest risk for

complication/ admission/ readmission.

• Develops collaborative relationships with the site patient care administrators, medical staff leadership,

managed care contractors, and community leaders.

• Ensures all patient care activities support established clinical standards of care and comply with various

regulatory agencies and consider age specific, developmental, and cultural needs of the patient population

served.

• Promotes and models appropriate professional behavior as described in the Code of Conduct.

Other Related Functions

• Knowledge of hospital and department policies and procedures as well as knowledge of regulatory

requirements relevant to the case management/ care coordination department.

• Possesses excellent analytical and team building skills, as well as the ability to prioritize and work independently.
• Ability to compile, analyze, and interpret data to include the advanced application in spreadsheet generation

and the use of graphics, database management, and word processing software.

• Maintains confidentiality of data and information.
• Provides direct patientinterventions when determined necessary.
• Maintains level of knowledge of expertise in the leading-edge developments in the field of the profession.
• Performs other duties as assigned or required.

Qualifications

Education/Training

Graduate of an approved school of nursing (RN), or a Master’s degree in Social Work (MSW), Mental Health (MHC) or Marriage and Family Therapy (MFT) from an accredited program.

Licensure/Certification

Florida RN license required and maintained current if graduated from an approved school of nursing.

BLS/Healthcare Provider certification required within 90 days of hire.

Experience

Two (2) years of related healthcare experience and/or supervisory experience in the community with an emphasis on the population to be served in the assigned area.