NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

Parking & Payment Applications-STARS is seeking a highly experienced Software Developer with expertise in low-code platforms along with a thorough understanding of case management principles. Once on board, the selected candidate will become an integral part of a dedicated technology team, actively contributing to the overall development of high-quality software with dedicated hands-on designing, coding, and testing of new applications. The candidate will develop and test code in a collaborative environment that aligns technical efforts with business goals. The candidate will be responsible for ensuring the successful delivery of applications built on low-code platforms.

Responsibilities

Reporting to the Director of Parking & Collections, The Appian Software Dev - Portals’ duties and responsibilities will include the following:

Design, development, and deployment of enterprise-grade, highly integrated, complex full-stack web and mobile environment applications, leveraging your knowledge of data structures, algorithms, and design patterns to develop solutions in full stack and low-code platforms utilizing frameworks such as Process Models, Rules, Expressions, SAIL (Self-Assembling Interface Layer), and custom plug-ins and other out of the box tools.
Contribute to the architectural design and development of complex low-code applications, ensuring they are scalable, reliable, secure, and aligned with DOF's business objectives. Ensure that applications have a strong emphasis on integration and fit in with DOF's overall low-code product strategy.
Identify opportunities to optimize development processes and enhance efficiency through the effective use of low-code platforms and automation. Manage availability, latency, and efficiency of the product by engineering reliability into the solution. Contribute to Application performance analysis and system tuning.
Create and maintain comprehensive technical documentation.
Build automation to prevent problem recurrence, Champion quality-first culture.
Crosstrain software developers on the team, sharing best practices and providing technical guidance on how to become more proficient. Foster a culture of learning and growth. Perform application and code reviews, providing constructive feedback on quality, design and implementation that help ensure that applications meet high standards of performance and reliability.
Troubleshoot, investigate, and diagnose incidents using advanced tracing, alerting, and log analysis.
Testing and debugging front-end applications to ensure cross-browser compatibility, responsiveness, and performance optimization.
Research and identifies emerging technologies, coordinate demonstrations and proof of concept initiatives. Liaise with vendors, as necessary.
Recommends and manages the application of a specific methodology or technology on IT projects or advocates for exceptions to established practices to account for complexities and achieve project objectives.
Uses specialized business domain knowledge to define requirements based on an understanding of the customer's business needs and objectives.

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT PROJECT SPECIALIST - 06797

Minimum Qualifications

A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
Education and/or experience which is equivalent to "1" above.

Preferred Skills

7 + years of experience building and delivering enterprise-grade software applications in a high-volume or critical production service environment, with familiarity of production environments (application servers, web servers, databases). - Possess a thorough understanding and importance of highly available public facing portals to deliver exceptional customer service. - Ability to develop advanced automated workflows, custom plug-ins and configuring settings to meet requirements. - Demonstrated mastery of one or more low-code platforms like Appian, Mendix, Salesforce, Microsoft Power Platform or Salesforce, including their advanced and integration capabilities. - Experiencing in writing complex database queries that integrate with the front end. - Experience with UI/UX design principles and best practices to create intuitive and engaging user interfaces. - Understanding of responsive design principles to ensure applications function seamlessly across various devices and screen sizes. Experience with web accessibility standards is also crucial to ensure web content is usable by individuals with disabilities. - Strong understanding of front-end development fundamentals like HTML, CSS, and JavaScript is crucial, even with low-code platforms and custom code development using Java, Python, C++, JavaScript, SQL, HTML, XML, XSL, etc. - Possess a strong understanding of underlying technical concepts like APIs, databases, data exchange formats (e.g., JSON, XML), and expert proficiency in Java, JavaScript, Spring, JPA, JDBC, Hibernate, React, Gradle, and Git is crucial for complex solutions. - Ability to leverage knowledge of data structures, algorithms, and design patterns to write software in a cloud infrastructure environment, using tools such as: Python, Go, Java, No-SQL DBs, etc. - Possess a solid understanding of the software development life cycle (SDLC), including design, development, testing, and deployment, as well as familiarity with DevOps practices like source control management and CI/CD pipelines. - Strong verbal and written communication skills experience with customer interaction, requirements analysis, and presentations. - Familiarity with networking and security best practices in the cloud. - Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, and Elastic Containers is a plus but not mandatory.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $135,000.00 – $150,000.00

Appian Software Dev - Portals

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