Manager, Software Quality Assurance (QA)

Essential Duties and Responsibilities

• Manage software testing activities for systems implementation, and operations and maintenance software development projects.
• Assign and monitor the tasks assigned to manual and automation test resources.
• Procure and manage the testing environments for application, product, systems integration, regression, and trading partner testing for systems implementation.
• Estimate the testing level of efforts for new projects and client requests.
• Establish standard testing practices for create test scenarios, test scripts, and test data definition.
• Prepare and design test automation strategy, test scripts, and test cases.
• Manage the test automation activities for a release, support UAT, and production support.
• Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.

Job-Specific Essential Duties and Responsibilities:

• Lead all testing and quality engineering activities for system implementation, enhancement, and maintenance projects.
• Manage and mentor manual and automation testing teams, including work allocation, performance management, and career development.
• Define and execute comprehensive test strategies covering functional, integration, regression, end-to-end, user acceptance, and production validation testing.
• Estimate testing effort, resource needs, and timelines for projects, releases, and client requests.
• Establish and enforce testing standards, methodologies, and best practices for test planning, test case design, automation, and quality reporting.
• Oversee test environment, test data, interface, and dependency readiness to support testing activities.
• Drive the adoption and execution of test automation frameworks, improving efficiency, coverage, and quality o