Dental Treatment Coordinator

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We are seeking an experienced Treatment Coordinator to present dental treatment plans to patients, consult them on available payment options and help remove barriers so patients can move forward with scheduling care. This Coordinator should be a facilitator of care, explaining insurance when applicable, and working out possible financing for qualified patients who need monthly pay plans. The ideal candidate should have the following qualifications:

• Proven track record in treatment coordination and meeting performance targets
• Proficient in Dentrix (ledger, charts, treatment plans, scheduling)
• Excellent verbal communication skills (multi-lingual preferred but not required: Spanish or Portuguese)
• Familiarity with third party financing (CareCredit, Alpheon, HFD, Cherry, LendingClub, PatientFi)
• Strong interpersonal skills, ability to connect with people on a personal level
• Awareness of how dental insurance works; experienced with dental ADA codes

This role will have ongoing routine tasks that include patient follow up, and interacting with doctors in the clinic to discuss diagnosis and explore viable alternatives when needed.