Service Now Tester

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Role Overview

We are seeking a highly skilled ServiceNow Tester with strong hands-on experience in ServiceNow ATF, IRM/GRC modules, and test automation. The ideal candidate will have a solid understanding of ServiceNow architecture, strong QA fundamentals, and experience working in Agile environments to ensure high-quality platform delivery.

Responsibilities

• Design, create, and execute manual test cases and automated test scripts using ServiceNow ATF and Selenium
• Perform functional, regression, and integration testing across ServiceNow modules
• Validate workflows, business rules, controls, integrations, and platform changes
• Conduct UI and API testing to ensure end-to-end functionality
• Identify, log, and track defects; work closely with developers and QA teams for resolution
• Participate in Agile/Scrum ceremonies and collaborate with cross-functional teams
• Prepare and maintain test documentation, execution reports, and defect metrics
• 3+ years of hands-on experience with ServiceNow ATF, including IRM/GRC modules
• Strong experience in test automation, UI testing, and API testing
• Solid understanding of ServiceNow platform architecture and workflows
• Experience working in Agile environments
• Strong analytical, communication, and problem-solving skills