Position Expired
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Mid. BA / Tester
Comptech Associates Inc.
Job Title: Mid. BA / Tester
Location: Remote
Duration: 12 Months
No. of Positions: 1 for Each Role
JOB DESCRIPTION
- Net new implementation of PSDS focusing on MVP of portal setup, several workflows aiding their Help Desk and foundational setup for future self-service experiences for their customers.
- Public Sector Digital Services (PSDS) OR strong Customer Service Management (CSM) experience is required and prefer multiple years
- NowAssist
- Virtual Agent
NICE TO HAVE SKILLS
- ServiceNow Ai
Qualifications
- Public Sector Digital Services (PSDS) OR strong Customer Service Management (CSM) experience is required and prefer multiple years
- ServiceNow Ai
Benefits
Responsibilities
- Net new implementation of PSDS focusing on MVP of portal setup, several workflows aiding their Help Desk and foundational setup for future self-service experiences for their customers
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